Services

Cloud strategy development

  • Cloud technology evaluation
  • Cloud application architecture
  • Information security
  • Staff and budget planning
  • Vendor management
  • Business continuity management

Cloud migration

  • Application re-architecture and migration
  • Continuous delivery and integration
  • Deployment automation
  • Elastic compute and auto-scaling

Cloud service operations

  • Cost containment
  • Application management
  • IT Service Management (ITIL)
    • Service desk
    • Event monitoring and management
    • Incident management
    • Problem management
    • Knowledge management
    • Change management
    • Configuration management
    • Asset discovery
    • Resource utilization management
    • Business continuity

Managed Services:

From storage to security and everything in between, we’ve got you covered.

DevOps:

Our fully integrated operations provide change management, compliance, deployment and support.

“The customer service and project management services are outstanding. Amazing!”
– American
Diabetes
Association

Hosting Comparison

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Hosting Managed Hosting Premium Managed Hosting Technology Spa
Pre-packaged configurations
Multi-tenant Environment
DNS Hosting
Public Cloud
Basic server & OS monitoring (plug, power, ping, and port response)
Private Cloud
Dedicated/customized environments
Infrastructure (network/server) SLA guarantee
24x7 On-call engineer/response
Automated, Fully Managed Backups
ITIL based Change Management
N+1 redunant infrastructure
Disaster Recovery (DRaaS)
Flexible scalability for promotional events
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Hosting Managed Hosting Premium Managed Hosting Technology Spa
OS Hardening* and patch management (SANS top 20)
Active Automated Virus Protection
Redundant Active/Active Firewall
SAS 70/SSAE 16 compliant
Certified PCI Compliance
Certified HIPPA Compliance
Active IDS/IPS and threat management
Web-application Firewall
Safe Harbor Certified
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Hosting Managed Hosting Premium Managed Hosting Technology Spa
Application Maintenance
Database maintenance & optimization
Release Management & code repository services
Application Enhancement
Application Patch Management
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Hosting Managed Hosting Premium Managed Hosting Technology Spa
End to End Monitoring (including content specific monitoring)
- Content Monitoring/Regex parsing
- Page load-timing/Application SLA guarantee
Load Balanced (redundantcy? Active/active?)
Vendor-agnostic CDN relationships
Link Validation

Microsoft Cloud Services from a Microsoft Cloud Partner with experience

  • Zero downtime email migrations
  • Skype for Business implementations with conferencing bridge integration
  • Customized SharePoint implementations
  • Data Loss Prevention, Information Rights Management, Encryption, Backups
  • Integration with other SaaS solutions
  • Experience with Enterprise, Government, and Non-profit organizations
  • Azure Active Directory Domain Services
  • Azure Active Directory Connect and Federated Services for synchronization
  • Azure Active Directory B2C
  • Multi-factor authentication
  • Web and mobile apps
  • Virtual machines and Storage
  • Data Analytics and Business Intelligence
  • High Performance Computing
  • Media and CDN
  • Development, Test, and Automation
  • Internet of Things

Many managed service companies stop work after validating that infrastructure resources are available – and then simply throw problems over the fence to application teams.

Technology Spa provides peace of mind to its clients by working closely with the application teams to understand the applications that reside on the platform, document configurations, provide DevOps and deployment services, build intelligent monitoring, and provide knowledge base management. We own incidents until they are fully resolved, often resolving application-related incidents before application teams are even engaged.

If you are planning on hosting critical applications and workloads on the Amazon Web Services platform, rest assured that Technology Spa will provide more than simply watching AWS dashboards and relaying service impacting messages.

Our services include:

  • Resource and capacity planning
  • Billing and budgeting solutions
  • Architecting high availability
  • Business Intelligence solutions
  • Backups as a Service and Business Continuity
  • Content logistics and Managed DevOps
  • Continuous Delivery and Automation
  • Hybrid cloud solutions (private/public)
  • Network and Support Operating Center (24x7)
  • Application support and triage

As an Authorized Blackbaud Solution Provider, Technology Spa provides non-profit organizations solutions that support and extend Blackbaud’s product and service portfolio.

Technology Spa brings peace of mind to its non-profit clients by developing complimentary solutions to Blackbaud’s rich set of offerings that assist in fundraising and campaign management, allowing the non-profit to concentrate on its core business and relationship to its donor base.

Our solutions include:

  • Analytical Dashboards
  • API Integrations
  • Custom website design
  • Data Migration
  • Production Configuration
  • Operations Support

Blackbaud

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